Respond Now

SOFTWARE EVALUATION LICENSE AGREEMENT

This Software Evaluation License Agreement (this “Agreement”) is between the applicable Aptean legal entity (hereinafter referred to as “Aptean”), and your company (“Customer”).

Customer wishes to license for testing and evaluation purposes certain components of proprietary Aptean software known as Respond Now (“Software”).

BY LOGGING IN TO USE THE APTEAN PRODUCTS FOR THE FIRST TIME CUSTOMER INDICATES ITS ACCEPTANCE OF THIS AGREEMENT, AND CUSTOMER HEREBY AGREES TO USE THE APTEAN PRODUCTS IN ACCORDANCE WITH THE TERMS OF THIS AGREEMENT. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THESE TERMS AND CONDITIONS. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NO AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT. THIS AGREEMENT IS MADE EFFECTIVE AS OF THE DATE THAT CUSTOMER LOGS IN TO USE THE APTEAN PRODUCTS FOR THE FIRST TIME.

TERMS AND CONDITIONS

1. GRANT OF LICENSES

Subject to the terms and conditions of this Agreement, Aptean hereby grants to the Customer and the Customer hereby accepts a limited, personal, non-exclusive, non-transferable license during the Term to use the Software identified in the Order Form (“Aptean Products”) and its supporting documentation and materials solely for the purposes of testing and evaluating the Aptean Products. This license specifically excludes maintenance, technical and other standard or premium support services, and is granted for the sole purpose of evaluation to determine whether the Customer will license the Aptean Products under separate terms. This limited right to use for evaluation purposes is strictly on an “AS IS” basis in accordance with the terms and conditions below. Customer is responsible for complying with all terms and conditions and obtaining all required licenses regarding third- party software, including, without limitation, the Microsoft products referenced in Section 10.

2. PROHIBITED USERS

The Aptean Products are provided under a limited license to evaluate only. The Customer may not:

(a) Reverse engineer, decompile, disassemble, modify, decrypt, extract or otherwise attempt to derive the source code of the Aptean Products or any part thereof;

(b) Copy the Aptean Products or any portion thereof;

(c) Remove any proprietary notices, including, without limitation, trademarks or copyright notices, from the Aptean Products;

(d) Sublicense, lease, rent, pledge, encumber, distribute, disclose, assign, resell or otherwise transfer the Aptean Products or any part or copies thereof;

(e) Permit any person, other than employees of Customer who are directly involved in the discussions, analysis, testing, evaluation or assessment of the performance of the Aptean Products for the purposes set forth herein, to access or use the Aptean Products; or

(f) Publish or disclose to any third party, the results of Customer’s testing and evaluation of the Aptean Products, or any performance data, metrics, features, functionality, or other information concerning the Products, without Aptean’s express, prior written consent.

3. INTELLECTUAL PROPERTY OWNERSHIP

As between Aptean and its licensors and Customer, Aptean or its licensors retain all right, title and interest in and to the software embedded within the Aptean Products, the Aptean Products and related documentation and materials (whether printed, embedded, on-line or otherwise), including, without limitation, all patent, trade secret, copyright, trademark and other proprietary rights embodied in, or otherwise applicable to the Aptean Products, whether such rights are registered or unregistered, and wherever in the world those rights may exist, and including, without limitation, all subsequent modifications, updates, alterations and enhancements to the Products, whether made by Aptean, Customer or any other party. Without limiting the foregoing, the Aptean Products names, brands and logos are trademarks or registered trademarks of Aptean. Third party software in this product is subject to the intellectual property rights held in such software by those third parties. There are no implied rights or licenses in this Agreement. All rights not expressly granted herein are reserved by Aptean.

4. CONFIDENTIALITY

CUSTOMER ACKNOWLEDGES THAT THE APTEAN PRODUCTS CONTAIN AND CONSTITUTE COMMERCIALLY VALUABLE, PROPRIETARY TRADE SECRETS AND CONFIDENTIAL INFORMATION OF APTEAN, THE DEVELOPMENT OF WHICH INVOLVED THE EXPENDITURE OF SUBSTANTIAL TIME AND MONEY, AND THE USE OF SKILLED DEVELOPMENT EXPERTS. CUSTOMER ACKNOWLEDGES THAT THE APTEAN PRODUCTS ARE DISCLOSED FOR EVALUATION ON A CONFIDENTIAL BASIS, AND AGREES THAT THE CUSTOMER SHALL NOT DISCLOSE, TRANSFER, OR RELEASE ANY INFORMATION REGARDING THE APTEAN PRODUCTS TO ANY THIRD-PARTY.

CUSTOMER HEREBY COVENANTS THAT IT SHALL ONLY DISCLOSE THE APTEAN PRODUCTS TO TRUSTED EMPLOYEES, AGENTS AND INDEPENDENT CONTRACTORS WHO ARE INFORMED AND BOUND BY THE CONDITIONS OF THIS EVALUATION AGREEMENT, AND THAT THE CUSTOMER WILL PROTECT THE APTEAN PRODUCTS FROM UNAUTHORIZED DISCLOSURE OR USE.

5. FEES

In consideration for the license granted by Aptean within this Agreement and upon request from Aptean Customer hereby agrees to pay Aptean the amount of one British Pound (GBP 1.00) .

6. EVALUATION TERM

The evaluation license granted herein shall commence on the date of delivery of the Aptean Products to the Customer and continue for the evaluation period of fourteen (14) days (“Term”). Subsequent downloads, installations or use of the Aptean Products by or for Customer will not extend, renew, or otherwise restart the Term of this evaluation license.

7. TERMINATION

This Agreement will automatically terminate at the end of the Term. Aptean may, in its sole discretion, terminate this Agreement at any time on written notice to the Customer. The Customer may terminate this Agreement at any time by destroying all copies of the Aptean Product. This Agreement will terminate immediately without notice to the Customer if the Customer fails to comply with any of its provisions. Upon expiry or termination of this Agreement, Customer must destroy all copies of the Aptean Products. The terms of Section 2, 3, 4, 7 (to the extent addressing the consequences of termination), 8, 9, 10 and 11 will survive the termination of this Agreement for any reason.

8. NO WARRANTY

THE APTEAN PRODUCTS ARE LICENSED HEREUNDER FOR EVALUATION ON AN “AS IS” AND “WITH ALL FAULTS” BASIS. THE USE OF THE APTEAN PRODUCTS AND ALL RESULTS OF SUCH USE IS SOLELY AT CUSTOMER’S OWN RISK. APTEAN MAKES NO EXPRESS OR IMPLIED WARRANTIES WHATSOEVER, AND, TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, EXPRESSLY DISCLAIMS ALL EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES AND CONDITIONS OF DURABILITY, NON-INFRINGEMENT, TITLE, AVAILABILITY, SATISFACTORY QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, LACK OF VIRUSES, ACCURACY OR COMPLETENESS OF RESPONSES OF RESULTS AND LACK OF NEGLIGENCE WITH REGARD TO THE APTEAN PRODUCTS. APTEAN DOES NOT WARRANT THAT THE APTEAN PRODUCTS WILL MEET CUSTOMER’S REQUIREMENTS, OR THAT THE OPERATION OF THE APTEAN PRODUCTS WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE APTEAN PRODUCTS WILL BE CORRECTED. THERE IS NO MAINTENANCE PROVIDED UNDER THIS AGREEMENT AND APTEAN HAS NO OBLIGATION TO SUPPORT, MAINTAIN, CORRECT ANY ERRORS IN, OR DELIVER ANY UPDATES OR UPGRADES TO, THE APTEAN PRODUCTS.

9. LIMITATION OF LIABILITY

TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL APTEAN BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES WHATSOEVER OR ANY DAMAGES FOR LOSS OF DATA, LOST BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS ARISING OUT OF THE USE OF OR INABILITY TO USE THE APTEAN PRODUCTS EVEN IF APTEAN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL APTEAN OR ANY AFFILATED PARTY’S TOTAL CUMULATIVE LIABILITY TO CUSTOMER OR ANY THIRD PARTY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, INCLUDING NEGLIGENCE AND STRICT LIABILITY, OR OTHERWISE) EXCEED THE SUM OF ONE HUNDRED BRITISH POUNDS (GBP 100.00).

10. NO WARRANTIES FOR MICROSOFT PRODUCTS

APTEAN MAKES NO EXPRESS OR IMPLIED WARRANTIES WHATSOEVER, AND EXPRESSLY DISCLAIMS ALL EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF DURABILITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITH REGARD TO ANY MICROSOFT PRODUCTS INCLUDED IN THE CUSTOMER’S EVALUATION OF THE APTEAN PRODUCTS UNDER THIS AGREEMENT, MICROSOFT LICENSE TERMS SHALL BE PROVIDED SEPARATELY BY MICROSOFT.

11. TRIAL PERIOD COMMITMENT

Aptean will undertake the following activities to support the Trial Period:

a) Provision Customer with a unique SaaS URL to access their own instance of Respond;

i)The URL will include the Customer company name entered as part of registration (this name will persist if the decision is taken to enter into a Master Solution Agreement).

b) Detailed walk through of the Respond Financial services template;

c) Help deploy Respond Office Productivity and Respond Configuration Manager to one Customer pc;

d) Update up to five (5) category option list options held within the templated Respond fields;

e) Enter up to five (5) users into the pre-defined security configuration;

f) Schedule up to two (2) check point calls in addition to items 11(a)-(d) above.

12. GOVERNING LAW

This Agreement is governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to adjudicate any dispute arising out of or relating to this Agreement.

13. DATA PRIVACY

Aptean will handle, store and manage any Personal Data (as defined in the UK GDPR) that Customer provides or makes available to it in connection with this Agreement in accordance with the UK GDPR.

14. MISCELLANEOUS

Customer shall not export any portion of the Aptean Products, technology, or confidential information received hereunder. Customer assumes the sole responsibility for complying with all applicable laws, rules and regulations applicable to its operations, and shall not rely on any functionality or output of the Aptean Products in achieving such compliance. Customer shall not assign this Agreement or transfer any of its rights hereunder, or delegate the performance of any of its duties or obligations arising under this Agreement, whether by merger, acquisition, sale of assets, operation of law, or otherwise, without the prior written consent of Aptean. Any purported assignment in violation of the preceding sentence is null and void. Aptean may freely assign this Agreement or delegate its performance hereunder. This Agreement shall be binding upon, and inure to the benefit of, the permitted successors and assigns of the parties thereto. No waiver will be effective unless in a writing signed on behalf of the party against whom the waiver is asserted. If any part of this Agreement is found invalid or unenforceable, that part will be enforced to the maximum extent permitted by applicable law and the remainder of this Agreement will remain in full force. Nothing contained herein shall be construed as creating an agency, partnership, or other form of joint enterprise between the parties. This Agreement may only be amended in a writing signed by duly authorized representatives of both parties. This Agreement, which includes all exhibits attached hereto, constitutes the entire agreement between the parties and supersedes any prior negotiations or agreements between the parties with respect to the subject matter hereof.